06FAQ
Frequently Asked Questions
Get answers to common questions about my technical services and process
Project timelines vary by package: Starter takes 5–7 working days, Business takes 2–3 weeks, and Online Store takes 3–5 weeks depending on complexity. I'll provide a detailed timeline during our initial consultation.
I can help you choose and set up hosting, or work with your existing hosting provider. I recommend reliable hosting services and can handle the technical setup for you. Hosting typically costs R150-R500 per month depending on your needs.
Absolutely! The Website Redesign service is specifically designed to modernize outdated sites, improve user experience, and boost performance. I can work with your existing content and branding or help you refresh everything for a completely new look.
Every project starts with a brief scope confirmation and a 50% deposit (unless otherwise agreed). Final payment is due on delivery and sign-off. For larger projects, we can arrange milestone-based payments. I accept bank transfers and card payments.
Every project includes 7 days of free post-launch support. After the first week, support is billed by the hour unless you have a Care Plan. I offer three care plans: Essential (from R350/month), Plus (from R650/month), and Store (from R950/month) — each includes routine checks, security updates, and varying levels of content changes and priority support. Maintenance and ongoing updates are not included unless you have a monthly Care Plan.
I use modern, reliable technologies including React, Next.js, and other proven frameworks. I choose the best technology stack based on your specific needs, budget, and long-term goals. All builds include fully responsive mobile design and are SEO-optimized.
Every package includes 2 revision rounds. I present designs at key milestones for your feedback and make adjustments accordingly. Additional revision rounds are charged at R500 each.
Logo and branding services are handled by trusted third-party specialists. I focus on web design and development, but I can connect you with professional branding experts who will work on your logo, brand identity, and visual guidelines. Once your branding is complete, I'll seamlessly integrate it into your website design. This ensures you get the best expertise in both branding and web development.
Absolutely! All builds include fully responsive mobile design. Your site will look and function perfectly on all devices - phones, tablets, and desktops. Mobile optimization is included in all packages as standard.
Yes! I provide comprehensive training on how to update your website content, add new pages, and manage basic functionality. I also provide documentation and am available for ongoing support when you need help.
I offer three main packages: Starter (R2,500 one-time, up to 3 pages — perfect for a simple online presence). Business (R4,500 one-time, up to 6 core pages — for a stronger, more complete website). Online Store (R8,500 one-time, full e-commerce with up to 20 products). Website Redesign is available from R3,500, quoted according to scope. Care Plans start from R350/month. All prices are in South African Rand (ZAR) and include 15% VAT.
Add-ons include: Additional page (R350), Additional 10 store products (R350), Blog setup (R750), Booking/appointment integration (R750), Google Business Profile setup (R500), Additional contact/quote form (R350), Social media integration (R250), Basic copywriting (R300/page), Additional language (R800/language), Domain + hosting setup (R350), Professional business email setup (R300), Advanced gallery/portfolio (R500), Existing-site performance optimisation (from R600), Existing-site basic SEO setup (from R750), Additional revision round (R500), Content/product upload (from R350), and Priority project (+25%).
Yes, all services are 100% remote. I work with clients worldwide, delivering exceptional results through modern collaboration tools and clear communication. Remote work allows me to serve you efficiently while maintaining the highest quality standards.
The client pays for hosting and domain. I'll guide you through selecting the best hosting solution for your needs and budget, and I can handle all the technical setup. This ensures you have full ownership and control of your website infrastructure.
Add-ons are billed separately. Each package includes specific features, and any additional functionality beyond the package scope is quoted separately. This ensures you only pay for what you need and keeps pricing transparent.
I'll need your content (text, images, videos), brand information (logo, colors, fonts if you have them), any specific functionality requirements, and examples of websites you like. Don't worry if you don't have everything ready - I can help you gather and create content as part of the project.
I work with modern web technologies including React, Next.js, WordPress, Webflow, and custom-coded solutions. The platform choice depends on your specific needs, budget, technical requirements, and long-term goals. I'll recommend the best solution during our consultation.
I offer three Care Plans for ongoing website support: Essential (R350/month), Plus (R650/month), and Store (R950/month). Essential includes routine checks, backups, security/update checks, and up to 30 minutes of minor content changes. Plus adds up to 1 hour of updates, performance monitoring, and priority support. Store is for e-commerce sites with enhanced monitoring and up to 90 minutes of update time. Unused monthly time does not roll over.
Starter (R2,500): up to 3 pages, custom mobile-responsive design, contact form, WhatsApp integration, and basic SEO. Business (R4,500): everything in Starter plus up to 6 core pages, gallery/portfolio, testimonials, FAQs, and stronger calls-to-action. Online Store (R8,500): full e-commerce with up to 20 products, cart, checkout, payment gateway, and order management. All packages include 2 revision rounds, launch support, and a 50% deposit to start.