Privacy Policy

Information We Collect

We collect the information you provide when you complete a form, request an estimate, contact us, or communicate with us. This may include your name, business name, email address, phone or WhatsApp number, and details about your project.

We may also collect technical information such as browser type, device, pages visited, and general location data through cookies and analytics tools.

How We Use Your Information

We use your information to respond to enquiries, prepare estimates and proposals, deliver services, manage projects, and communicate with you about your project.

I agree that Naledi Creative Labs may contact me using the details provided and may process my information for the purpose of responding to my enquiry.

Sharing Your Information

We do not sell or rent your personal information. We only share information with service providers who help us operate (such as hosting, email, and payment providers) and only to the extent necessary to provide our services.

POPIA Compliance

We process personal information lawfully and for a specific, legitimate purpose. We take reasonable measures to keep your information secure and to prevent unauthorised access, loss, or disclosure.

Data Retention

We retain personal information only for as long as needed to fulfil the purpose for which it was collected, or as required by law. You may request access to, correction of, or deletion of your personal information at any time.

Your Rights

You have the right to access your information, request correction, object to processing, and lodge a complaint with the Information Regulator (South Africa). To exercise these rights, contact naledi@naledicreativelabs.com.